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About Us

We're more than an IT service provider...we deliver and secure success stories!

A Loyal, Fun, And Trustworthy Team, Making IT Empowering and Lovable

Ambitious IT services that also feel like working with a good friend, our team are on a mission to help businesses to realize their potential with technology. For us, success always starts with a strong and passionate culture, and business is where we use our talents to make a difference for others.

If you’re looking for deeply proactive IT and technology services from a team you’ll enjoy working with, you’re in the right place!

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"They're customer-centric, they're true to their commitment, and they deliver.

I can sleep because I know Alex and his team are taking care of anything that is related to hardware or software."
Bertha, COO, Empire Transportation
Bertha Aguirre
COO, Empire Transportation

People > Everything. Serve Great People. Then Serve Their Business.

Techital was started in 2001 to provide IT support and IT infrastructure services to businesses in LA and beyond. Our expertise goes beyond the scope of most other IT providers and offers a comprehensive technology solution for businesses. From digital transformation to networking, cloud services, and business process automation, we’re your technology partner for the journey.

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Service-Focused

We serve people first, IT second. We provide experiences that go beyond wires and computers.

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Positive Culture

We are, above all things, kind & trustworthy. We are a bunch of fun nerds. We are not a family. We are a great team. And that’s plenty. We are not interested in drama.

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Creative, 'Can Do' IT

We enjoy solving problems. We tirelessly strive for solutions.

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Act With Integrity

We think slowly. Then move fast. We are a refuge from fraud.

Our Vision, Mission, and Core Values

At the heart of our organization lies a steadfast commitment to our vision, mission, and core values, which guide our actions, decisions, and the path to achieving our goals.

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Vision

To be the go-to tech partner that businesses love working with. We aspire to create an IT world that's approachable, ethical, and reliable, where relationships and customer needs come first. We envision a future where businesses see tech hurdles as opportunities, not obstacles, thanks to our friendly, persevering team. We're on a mission to make tech stability and authenticity the norm, one fun-filled solution at a time.
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Mission

Our mission is to empower businesses to reach their full potential with advanced, user-friendly IT solutions. We provide innovative technology that simplifies operations, prioritizing the security and protection of our clients' livelihoods and business goals. As a trusted partner, we help businesses grow and thrive in a stable, safe digital environment, aligning our IT expertise with their specific needs and objectives.
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Values

We put PEOPLE FIRST / We operate with INTEGRITY / We are DEPENDABLE

Meet The Team

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Alex Payne - Glendale, CA

Owner / Founder

Alex, originally from London, England, has been in the IT field since he was 17. He holds a Master of Engineering in Information Systems from the University of Surrey. After gaining experience and multiple certifications from Cisco, Microsoft, and others in London, he moved to Los Angeles to work at an ISP managing networks and helpdesk operations. In 2001, Alex founded Techital to fill a market gap. The company offers managed IT services with a people-centric approach, focusing on understanding and meeting client needs with personalized and effective solutions.

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Ed Avaness - Glendale, CA

Professional Services Manager

Ed has over 25 years of experience in IT and currently serves as the Professional Services Manager. He is responsible for leading a team in delivering high-quality technical solutions and services. Ed's deep industry knowledge helps him effectively manage complex IT projects and meet client needs. In his personal life, Ed enjoys spending quality time with his family. He loves going to the beach, participating in outdoor activities, and barbequing. He values a balance between work and personal interests, finding joy in both his professional achievements and family time.

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Sim Singh - Glendale, CA

Systems Engineer

Sim has been a Systems Engineer for over 14 years, bringing extensive experience and expertise to the field. His role involves designing, implementing, and maintaining complex computer systems, ensuring they run smoothly and efficiently. Sim is passionate about technology and is adept at solving challenging technical problems. In addition to his passion for technology, Sim enjoys spending time in nature, often hiking, exploring, and finding peace in the outdoors. This balance between technology and the natural world enriches his life both professionally and personally.

Abigail Korting - Frisco, TX

Helpdesk Technician

Abigail found her passion for technology six years ago in a college coding class and has been immersed in IT ever since. She completed Springboard’s Cyber Security Boot Camp, earning her CompTIA Security+, A+, and Google IT Support certifications. She also ranks in the top 8% of over 1.2 million users on TryHackMe, where she hones her red- and blue-team skills. At Techital, Abigail brings focus, creativity, and a love of problem-solving to every challenge. She thrives under pressure and views cybersecurity as an ever-evolving puzzle. Outside of work, she enjoys Dungeons & Dragons, fantasy novels, and exploring Texas with her border collie, Luna.

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Joseph Marbella - Glendale, CA

Helpdesk Technician

Joseph is a dedicated Helpdesk Technician with a strong background in customer service. With years of experience, Joseph excels at assisting users with technical issues, providing clear and empathetic support. His passion for helping people and solving problems makes him an invaluable member of the helpdesk team. Outside of work, Joseph and his wife enjoy exploring new restaurants and cuisines as dedicated foodies. He also takes great pride in being a father to his sweet and smart daughter, who brings joy to his life. Joseph's warm and approachable nature shines through in his professional and personal interactions.

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Nikolas Dorhoutmees - Glendale, CA

Helpdesk Technician

Nikolas is a Helpdesk Technician at Techital, bringing experience in the IT field since 2021. As a native of Los Angeles, he is deeply familiar with the city's vibrant culture and coastal lifestyle. Outside of work, Nikolas enjoys spending his free time at the beach and exploring the ocean through scuba diving. He also has a passion for culinary adventures, particularly enjoying the thrill of eating unreasonably spicy food. Nikolas's diverse interests and dedication to his work make him a well-rounded and engaging member of the Techital team.

Bryanna Gunn - Frisco, TX

Service Operations Coordinator

Bryanna brings more than nine years of experience across IT, operations, and client management. She’s known for her organized approach, strong communication, and focus on building lasting relationships. Bryanna brings over nine years of experience across IT, operations, HR, and client management. She’s known for her organized approach, strong communication, and ability to connect people and processes to deliver smooth, efficient service. Based in the Dallas–Fort Worth area, Bryanna is also passionate about animal rescue and fosters cats and kittens through local organizations. Two of her former fosters, Cooper and Papaya, quickly became part of her family and keep life lively outside of work. She’s a natural collaborator who thrives on helping teams succeed and clients feel supported.

Daniel Payne - Glendale, CA

Helpdesk Technician

Daniel Payne is a student at Glendale Community College with a strong background in robotics, engineering, and technology. Before college, he attended Anderson W. Clark Magnet High School, where he competed in numerous robotics and engineering competitions and earned several awards, including recognition through MESA Machines. Daniel is the founder of Playermade Studios, creating UGC games for Fortnite and mobile that have reached more than 500,000 unique players and generated over 25 million minutes of playtime. He also works part-time as a Help Desk Technician at Techital, supporting users and gaining hands-on IT experience. Previously, he taught after-school coding classes for Glendale Unified School District, helping elementary students learn programming fundamentals.

Facing a Business, Compliance or Cybersecurity Challenge?

Then bring your questions to Alex!

Struggling to pave a way to your goals with technology? Concerned about cybersecurity and compliance? Feeling a lack of support and love from your IT provider?

You’re in the right place! Speak to our passionate founder, Alex for guidance on your challenges. He’ll listen, offer impartial advice, and help you to find an empowering way forward.

Photo of Alex Payne, CEO of Techital
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